Ratings & Reviews

Overall Rating

5
(7 reviews)
85.7% of customers recommend this property

Rating Per Category

Parking
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Grounds
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Resident Reviews

submitted by Tori W. - |Recommended: YesMs. Wheeler — I was very pleased with the rental process did everything online. The staff was very accommodating. And the place was as beautiful as the pictures online. I am very happy with my new 1 week old home.
response from property -Hi Tori, Thank you so much for taking the time to leave a review and for sharing your experience with us! Our team strives to provide a seamless move-in experience, down to the smallest detail, and it continues after you're settled in by providing the utmost care and exceptional service to you and all of our residents. We are very pleased to know that we have met that standard for you! Welcome Home!, from your City Center Townes community! We hope you have a wonderful day! Kindest regards, David Page
submitted by Christopher D. - |Recommended: YesJust moved In, — The move in process was very quick. Everyone was nice and welcoming. The only bad thing, we weren't given a key to the back patio gate.
response from property -Hi Christopher, Thank you for the great review and for taking the time to share your feedback with us! Our team is committed to providing a seamless move-in experience, down to the last detail. We are very sorry for our oversight with your key! We hope that you're settling in and finding everything to your satisfaction. Please let us know if there's anything we can do to help you feel more at home Thank you for choosing City Center Townes! We hope you have a wonderful day! Kindest regards, David Page
submitted by Christena P. - |Recommended: YesGreat Neighborhood - Service Needs Improvement — Overall I really like the house and neighborhood. However, I have had great difficulty getting a response to the issues I noted in the inspection form. It has been 6 weeks, so everything should have been addressed, especially since tickets I submitted have been closed and marked as complete. I hope staff will become more responsive.
response from property -Hi Christena, Thank you for taking the time to leave a review and for sharing your feedback with us! Our team at Lerner City Center Townes strives to provide a seamless move-in experience for all of our residents, down to the smallest detail, and we sincerely apologize that we have not met that standard for you! We are forwarding this information, along with a copy of your full move-in inspection report, to the Property Management team and somebody should be reaching out to your very soon! Our goal is to ensure that your concerns are addressed and quickly brought to a satisfactory resolution, and to restore your confidence in us! We thank you for your patience! Have a great day! Kindest regards, David Page
submitted by Leonard B. - |Recommended: YesCity Center Townes — Absolute gorgeous property and professional staff We moved here from Parc Dulles and we love it
response from property -Hi Leonard, We are thrilled with your 5-Star rating! Thank you for taking the time to share your experience with us. Our team works tirelessly to make sure that all of our residents are provided exceptional service in a community that they are proud to call their home. We are always especially pleased when our residents, like you, let us know that we have met that standard. Welcome Home, from your Lerner City Center Townes community! We hope you have a wonderful day! Kindest regards, David Page
submitted by Harsh K. - |Recommended: YesGreat place to live — We had a great stay Highly recommended
response from property -Hi Harsh, We are thrilled with your 5-Star rating! Thank you for taking the time to share your experience with us. Our team works tirelessly to make sure that all of our residents are provided exceptional service in a community that they are proud to call their home. We are always especially pleased when our residents, like you, let us know that we have met that standard. You will be missed! Best Wishes to you, from your Lerner City Center Townes community! We hope you have a wonderful day! Kindest regards, David Page
submitted by Tyler M. - |Recommended: NoEverything is good except small bedrooms — Its a good place to live. Friendly neighbors, Safe environment. A bit to pricey for two people though.
response from property -Hi Tyler , Thank you so much for the awesome review! We really appreciate you taking the time to share your experience with us. Our team works hard to make sure we deliver exceptional service to the entire community, so we are always especially pleased when our residents, like you, take the time to let us know that we have met that standard. If you are having concerns over the pricing of your current lease, please reach out to our Property Management team so that they can assist you with other available options for you. Thank you for choosing the City Center Townes community as your home! We hope you have a great day! Kindest Regards, David Page
submitted by Soleiman M. - |Recommended: YesBeautiful property and great staff — Beautiful property and great staff. Always went extra miles to make sure the residents are happy.
response from property -Hi Soleiman, Thank you so much for your wonderful review and for taking the time to share your experience with us! Our dedicated team is committed to providing exceptional service and a community that our residents are proud to call their home! We are delighted to know that we have met that standard with you! Welcome Home, from your Lerner City Center Townes community! We hope you have a great day! Kindest regards, David Page